We have implemented some new rules to help keep staff & our customers (that's you!) safe. We will be wearing masks in the store, and we ask that you do the same. We have a limited number available and please ask that you bring one with you if possible. We have hand sanitizer located by our front door, and ask that you use it upon entry, this helps to ensure handled items stay as sanitized as possible. We ask that you be conscious of trying to stay 6 feet away from staff and customers that you didn't come into the store with. We are operating at a reduced capacity and you may be asked to wait outside if there are 12 or more people in the store upon your arrival. We are asking that you limit your visit in the store to 30 minutes.
We are working hard to maintain a clean space for you and for us as you shop. We are disinfecting surfaces that are touched on a regular basis. We appreciate your understanding as we learn to operate in this new way.
Shipping Policy updated 7/24/2020:
Tacoma Local Delivery: During the Covid-19 pandemic we are offering free local delivery for purchases over $20 before tax. Our delivery range includes the following postal codes:
98402, 98403, 98404, 98405, 98406, 98418, 98408, 98409, 98465, 98466, 98424, 98421, 98407, 98409, 98467, 98444, 98447, 98499, 98498, 98422
Oversized, heavy packages or shipments outside the contiguous United States:
Note: Shipping prices quoted do not include heavy, oversized boxes or shipping outside the contiguous United Sates. If these items are on your order, we will contact you with a revised shipping charge for your approval prior to shipping your order.
When will my items ship? We will aim to ship your order in 1-2 business days. If you have purchased a pre sale item we will ship your order once it is complete. Our shipping times may be slightly longer from November 28th to December 4th
Shipping times: These are trying times for our shipping partners and we are doing all we can to support them. On the rare occasion that a package is delayed or not updating, please check in with us two weeks after you received shipping confirmation. We've found that if we are able to wait out delivery, it usually happens. Sometimes it just takes longer than we would all like...
Reusing materials: We try to reduce our environmental impact where we can, so you may find your shipment contains up-cycled shipping materials!
At this time we are not accepting returns. We apologize for any inconvenience.
Brick & Mortar
1936 Pacific Ave.Tacoma, WA 98402
store phone: (253)720.0062