FAQ

Updated 3/12/21:

In store Safety-

We have implemented some new rules to help keep staff & our customers (that's you!) safe. We will be wearing masks in the store, and we ask that you do the same. We have a limited number available and please ask that you bring one with you if possible. We have hand sanitizer located by our front door, and ask that you use it upon entry, this helps to ensure handled items stay as sanitized as possible. We ask that you be conscious of trying to stay 6 feet away from staff and customers that you didn't come into the store with. We are operating at a reduced capacity and you may be asked to wait outside if there are 15 or more people in the store upon your arrival. We are asking that you limit your visit in the store to 30 minutes.

Shipping Policy updated 5/6/21:

Tacoma Local Delivery: We are offering free local delivery for purchases over $20 before tax. Our delivery range includes the following postal codes:

98402, 98403, 98404, 98405, 98406, 98418, 98408, 98409, 98465, 98466, 98424, 98421, 98407, 98409, 98467, 98444, 98447, 98499, 98498, 98422

Tacoma Curbside Pickup: You are welcome to opt for free curbside pickup during checkout. Our curbside pickup hours are Monday-Saturday 10-7 and Sunday 11-5. Please call us at (253)720-0062 upon arrival if you would like us to come to your car.

International Shipping: We are excited to announce that we are now shipping internationally! This is a new process for us, so please bear with us as we learn and be sure to read all the fine print!

Your initial shipping charge is an estimate! If the true cost is different from the original estimate we will be in touch to see if you'd like to pay the additional fee or be offered a refund. If you accept the charges we will send you an invoice for the additional fee. If you decline the charges you will be refunded your original purchase cost, minus any fees charged by either of our banks for international returns or currency exchanges.
After you have approved the final shipping charge ALL INTERNATIONAL ORDERS ARE NON-REFUNDABLE.
You will be responsible for any taxes or fees charged as your order exits the United States or enters your Country.
Your order may be cancelled and refunded, minus any fees charged by either of our banks for international returns or currency exchanges, if we determine that your Country is currently not accepting packages from the United States or that our shippers are not delivering to your country.

Oversized, heavy packages or shipments outside the contiguous United States: Shipping prices quoted do not include heavy, oversized boxes or shipping outside the contiguous United Sates. If these items are on your order, we will contact you with a revised shipping charge for your approval prior to shipping your order.

When will my items ship? We will aim to ship your order in 1-2 business days. If you have purchased a pre sale item we will ship your order once it is complete. Our shipping times may be slightly longer from November 28th to December 4th

Shipping times: These are trying times for our shipping partners and we are doing all we can to support them. On the rare occasion that a package is delayed or not updating, please check in with us two weeks after you received shipping confirmation. We've found that if we are able to wait out delivery, it usually happens. Sometimes it just takes longer than we would all like...

Return Policy

At this time we are not accepting returns. We apologize for any inconvenience.

Shipping costs are non-refundable and return shipping fees are the responsibility of the customer unless product is determined to be defective or damaged.

Please mail all returns to:

Attn: Returns

Stocklist Goods & Gifts

1936 Pacific Avenue

Tacoma, WA 98402

Gift Cards: You can purchase gift cards good for both in store and online here.

Brick & Mortar

1936 Pacific Ave Tacoma, WA 98402
Monday-Saturday 10:00-7:00 Sunday 11:00-5:00

Contact:

store phone: (253)720.0062

Liz@StocklistGoods.com